FOR ALL ONLINE STORE ORDERS
XMAS POSTAGE DATES; Within the Metro Area
All regular post items must be ordered by 3pm AEST by the 14th December 2018.
All express post items must be ordered by 3pm AEST by the 20th December 2018.
Shipping Within Australia:
Free Shipping for orders over $200
All other orders $10 flat rate
Express shipping $15-$25
Eternal Bridal offers FREE standard shipping on all orders within Australia above $200. All other orders are charged a flat rate of $10. Items are sent via Australia Post with a signature required upon delivery. All orders will be shipped within 1-3 business days after placing your order. In-stock orders can be expected to arrive within 5-8 business days of shipment. There may be short delays around holidays and peak season. If you advise Eternal Bridal of an ATR (authority to leave) then you are accepting all responsibility for your parcel once it has been left by the courier/delivery driver, otherwise a signature is required upon delivery. If you fail to collect your parcel and it is returned to us a refund for your purchase amount will be issued back into your account less a $30 restocking fee. If you would like the item resent a $10 shipping fee will be charged.
Express shipping is optional and charged at check out by the weight of your items and ranges from $15- $25. All items are sent via Australia Post with a signature required upon delivery. In-stock orders can be expected to arrive within 1-2 business days of shipment within the metro area.
For all back-ordered shoes and bridesmaid dresses we recommend allowing 14 weeks from placement of order to receiving you item.
International shipping rates are as follows;
Rest of The World - Flat Rate $50 Delivery Time: Up to 21 days
All of our international parcels are sent via trackable postage with signature upon delivery.
Please be aware that if you are purchasing online from outside of Australia you may be charged customs duties and taxes. These duties and taxes are not included in the price of the goods and the shipping costs.The responsibility for any custom duties, foreign taxes or other fees,which may be imposed, will rest with the customer