COVID-19 Store Updates

 

****PLEASE NOTE**** Due to the current lockdown laws placed in Victoria we have temporarily closed our Melbourne Boutique. If you have any questions or need to reschedule your appointment please contact the store via melbookings@eternalbridal.com.au

 
Our trading days will be as follows:
Sydney
Monday - Saturday 10am - 6pm  
Sunday - 10am - 4 pm 
 
Melbourne 
Closed 
*Due to COVID-19 our Melbourne Boutique has temporarily closed, we are aiming to reopen our doors on the 20th of August. 

We are committed to ensuring the safety of our customers and our staff, and in line with government regulations we will be implementing the below procedures 
 
Screening: We will contact you to confirm your appointment and discuss if you have been exposed to the virus, or are experiencing symptoms. 
If you are feeling unwell, please reschedule your appointment. We will be waiving all fees associated with rescheduling appointments during this time.
 
Prior to your Appointment: Please look through our website to shortlist the four gowns that you would like to try on at your appointment.
 
Your AppointmentYour appointment will be scheduled for 1 hour. Please note, to ensure client and staff safety and compliance with social distancing restrictions, we are sadly unable to extend your appointment time.
 
Guests: Due to the social distancing restrictions, we ask that no more than 1 guest accompanies you to your appointment.
 
Hygiene & Safety: A number of hygiene & safety initiatives will be implemented in our stores.
- Brides will be required to wear a face mask throughout their appointment. If you do not have a mask, we will provide one for you.
- Your consultant will also be wearing a mask and gloves throughout your appointment.
- Hand sanitiser will be provided, and we ask that you sanitise before entering the store.
- Your consultant will minimise body contact as much as possible and will aim to stay at least 1.5 metres away.
-Following each appointment, the store will be thoroughly sanitised as well as all worn gowns sanitised.
 
We truly appreciate your understanding and cooperation to ensure the safety of our clients and staff.